You can create an account by clicking the 'Sign Up' or 'Register' button, usually found in the top right corner of our website. Follow the prompts to enter your details.

Oasis MKT is a trusted retailer with many years of experience, established in 2012. There is more information about our story here.

We pride ourselves on excellent customer service and authentic products. Check out our Trustpilot reviews!

At Oasis MKT, we are committed to providing a seamless and secure shopping experience for all our customers. We understand that trust is the cornerstone of online transactions, and we go above and beyond to ensure your personal and financial information is protected at every step.

Our website is certified to the highest of the industry standard in data protection. We comply with the following Certification / Framework:

PCI DSS Level 1 - Payment Card Information

Our payment gateway adhere to PCI DSS and use Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols to encrypt sensitive data as it’s being sent.

We utilise industry-leading encryption protocols to safeguard your data during every transaction. This ensures that your information is transmitted securely and remains confidential, protecting it from unauthorised access.

Tokenisation adds an extra layer of security to your payments by replacing sensitive payment information with a unique (yet meaningless) set of characters known as a token. The token serves as a reference to the original data, which is securely stored in a third-party “token vault.” During the transaction, only the token passes between our website, payment gateway, and the bank.

Our authentication system verifies the identity of users before authorising a transaction.

SOC 2 & SOC 3 - Overall System Security & Controls

ISO 27001 - Information Security Management

ISO 27018 - Privacy in the Cloud

GDPR / CCPA - Data Privacy & User Rights

We accept various payment methods including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and Klarna for flexible payments. All transactions are secure.

Yes we price match. To request a price match, use our contact form and mention the product name/id and retailer.

Our price match policy is subject to the conditions:

• The competitor must be based in the UK & VAT registered
• The price comparison must include VAT and delivery costs to the Mainland UK postcodes with at least a Tracked 48 option
• The competitor must stock the product in stock
• A Price match cannot be used in conjunction with any Oasis MKT seasonal promotions or clearance offers
• A Price Match must be claimed within 24 hours of being accepted by our customer services team

Yes, we offer free shipping in the UK on orders over £15. Please check our Shipping Information page for current thresholds and details for your location.

Upon the dispatch of your order, you will receive a tracking number in the dispatch confirmation email. Alternatively, you can use our site's in-built 'Track my Order'.

Delivery times vary based on your location and the shipping method chosen. Standard delivery within the UK usually takes 3-5 business days. You can find more specific estimates on our Shipping Information page.

We ship to over 200 countries. If your destination is excluded from our shipping programme, you will not be able to checkout and complete the purchase of your order. To find more information, visit our Shipping Information page.

Oasis MKT as a distributor does not offer warranties on products. If your product develops a fault beyond the statutory period, we strongly advise you to contact the manufacturer.

If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange, provided it's in its original condition. Please visit our Returns Policy page for detailed instructions.

Oasis MKT as a distributor does not offer warranties on products. If your product develops a fault beyond the statutory period, we strongly advise you to contact the manufacturer.

Our Oasis MKT Rewards program allows you to earn points on every purchase, which can then be redeemed for discounts on future orders. Sign up for an account to start earning!

For more detailed information, visit section 'Rewards'.

Certainly. Our team can guide you through the setup process and offer step-by-step instructions if needed. The best way to request help is by texting our number, or submitting a contact us form, or dropping an email.

Drop us a message via email, or contact form.